Refund & Return Policy

(Compliant with Malaysia Law)

We strive to ensure that you are satisfied with every purchase. If you are not happy with your order due to defects or incorrect items, you may request a return or refund under the following conditions:

1. Return Eligibility

• Return requests must be made within 7 days of receiving the item.
• Item must be unused, in original condition and packaging.

2. Non-Returnable Items

• Custom or special order items.
• Clearance or final sale items.
• Used or damaged items (unless faulty upon delivery)

3. Return Process

Contact us at globaledge.supplies@gmail.com with your order number and reason for return. Once approved, send the item to:

GlobalEdge Supplies

Suite #112, No. 45G, Jalan Temenggung 19/9, Bandar Mahkota Cheras, 43200 Cheras, Selangor.

4. Refunds

Approved refunds will be processed within 5-7 working daysand credited to your original payment method.

Note:
Please note that we are not an authorised distributor in Malaysia, but a reseller. Therefore, we are not entitled to provide any warranty on the products. We assure you that all prodcuts on our website are genuine.